Accessing aged care

When looking for care at home, the first place to start is My Aged Care.

My Aged Care is an Australian Government agency which will assess your eligibility for aged care funding. If you are eligible for government funding, you can apply for a Home Care Package. Packages range from Level 1 to 4, and are allocated based on the level of care you need.

Once you have been allocated funding, you can choose the aged care provider of your choice to deliver the services you want at home.

Get in contact with My Aged Care:
Call: 1800 200 422

At West Coast Homecare our friendly staff are available to assist you with navigating your way through My Aged Care.

Sometimes there can be a long wait for a Home Care Package. In the meantime, we have other options available. Talk to us about what options will work for you.

What is a Community Home Support Programme (CHSP)?

A CHSP is a subsidised government program that supports you when you need lower level support.

With your CHSP you can select from a range of services to support you to live independently in your home and community for longer. CHSP services are delivered on a short-term, episodic or ongoing basis depending on your situation. Activities provided will support your goals to remain living independently in your own home. You can start or stop your services at any time.

What is a Home Care Package (HCP)?

A Home Care Package provides you with a higher level of care based on your assessment by My Aged Care. You will be assessed into one of four levels of packages which will provide a different amount of funding (subsidy) that is paid to the provider of your choice by the Australian Government to deliver your care and services.

Your Home Care Package is delivered based on what services you need to support you to remain living in your home. You, or your family or carer can select from a range of services that can be delivered by the provider of your choice.

If you have already been assessed by My Aged Care or you would like further guidance on how to access aged care services, give us a call to arrange an in-home visit with one of our trusted Care Coordinators.


Contact West Coast Homecare today.
Let’s make it happen.